Today I reported to work and when I pulled the boss aside to question him about a potential student, he said he needed to talk to me outside the store. Basically, I was informed that I was not a good fit because I had not improved in “engaging the customer.” Specific examples given to me were that I did not take messages and that when asked where a certain yarn could be found, I pointed to customer in direction. First of all, if the caller does not ask me to take a message, I presume they will call back. Secondly, I never point a customer to the desired product, as I am do not approve of that behavior.
My termination was a bit awkward in that I was told I was not a good fit with the store, backed up by customer complaints, which shocked me and my friends. I was handed a paycheck, including today’s hours and presumed that I was going to work my shift and never return as an employee. I stood around the store dumbfounded and when I inquired what was needed of me, the response was “nothing.” I can’t even recall how I left the store, only remembering collecting my things and calling my dad to pick me up because I had been fired.
When I arrived home, I got on Facebook and posted that I had been fired from The Knitting Tree, L A. In the meantime I came across a message – time-stamped three hours earlier – to other store employees that I was being terminated, thinking I must have received it in error, as my name begins as another employees. Feeling persecuted, I was not above quoting my bosses reason for my termination: “I did not rise to the occasion.” I did follow up my post by making calls to my students and friends, informing them that because I was no longer affiliated with the store, they would have to check with the store owners as to the status of our group meetings/classes. I also systematically defriended my bosses, the store and the one customer I just could not stand, as was my right and because I was feeling sore and did not want a visual reminder every time I went on to Facebook.
My spirituality was kicking in as I pondered the situation: I was aware that I my ego was getting out of control and had begun praying for humility. As I write this post, I am convinced that this was God’s way of confirming that my time at the store was over, as bigger and better things were coming my way.
Taking this surprising development in stride, I decided to treat my family to dinner at Tito’s Tacos. Upon my return home, I checked my post again and discovered that the store had gone out of their way to locate my post and defend their actions. I thought this was odd and a bit too much. After discussing with three friends and a relative, my feelings were validated. What a relief! I am glad to know that I still maintain a sense of sanity.
Not once did I denigrate my employers or say blame them for anything. One student went as far as to comment on my post “Don’t think I’ll be going back there if you aren’t there.” The fact that the store made their comment on store time and dragged my student into their post, is a behavior I do not condone, but continually follows me. Last month when I wrote a strongly worded, presumably confidential letter to the El Segundo Slip Stitchers Guild, the president dragged an innocent bystander into the mix, generating an apology from the bystander to me.
I will call The Third Founder tomorrow to try and discern which character defect is coming to light and requires my attention, but in the meantime, I will sleep soundly knowing that my sanity has been validated.